Refund Policy

Free tools

All of our browser-based tools are free to use. There is nothing to refund.

Premium products: 14-day refunds

If you purchase a premium digital product or subscription from us, you may request a full refund within 14 days of purchase, no questions asked.

To request a refund, email [email protected] with:

• the email address used for the purchase, and
• your order number or Paddle receipt (if you have it).

Subscriptions

You can cancel a subscription at any time — through your Paddle customer portal or by emailing us. Cancellation stops future billing; you keep access until the end of the current billing period. We do not refund partial months, except within the 14-day window described above.

How refunds are processed

Refunds are issued by Paddle.com Market Ltd, our merchant of record, back to your original payment method. Please allow 5–10 business days for the refund to appear on your statement.

Your statutory rights

Consumers in the EU and UK have a statutory 14-day withdrawal right for digital content. Our voluntary 14-day refund policy above meets or exceeds that right, so you are covered either way. Nothing in this policy limits any statutory consumer rights under the laws of your country of residence.

Chargebacks and disputes

If something went wrong with your purchase, please contact us first at [email protected] — we will almost always resolve it faster than a bank dispute, and a chargeback may delay your refund.

Contact

Refund questions: [email protected].